Privacy Policy
Effective Date: 2024-09-18
At The Alex Fashion House, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use and protect it, and your rights concerning your data.
1. Information We Collect
When you visit or make a purchase from The Alex Fashion House website, we may collect the following information:
- Personal Information: This includes your name, email address, phone number, billing address, shipping address, and payment details (such as credit card information).
- Order Information: We collect details about the products you purchase, including the style, color, and size preferences.
- Browsing Information: We use cookies and similar technologies to collect data on your browsing behavior, such as IP address, browser type, and pages visited.
2. How We Use Your Information
We use the information we collect in the following ways:
- Order Fulfillment: To process and deliver your orders, including sending order confirmations, shipping notifications, and updates on your purchase.
- Customer Service: To provide support and respond to your inquiries.
- Personalization: To tailor our product offerings to your preferences and improve your shopping experience.
- Marketing: With your consent, we may send promotional emails about new products, special offers, or other updates.
- Security: To monitor and improve the security of our website and prevent fraudulent activity.
3. Sharing Your Information
We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: We may share information with third-party providers who assist with payment processing, order shipping, and other operational needs.
- Compliance with Laws: If required by law, we may disclose your personal information to comply with legal obligations or protect the rights of The Alex Fashion House.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies help us remember your preferences, analyze traffic, and show you personalized content. You can manage cookie preferences through your browser settings.
5. Data Security
We take your data security seriously. We implement a variety of security measures, including encryption and secure servers, to protect your personal information from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to certain exceptions.
- Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.
7. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and we encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your data, please contact us at:
The Alex Fashion House
Email: info@thealexfashionhouse.com
Phone: +66 62 096 4930
Address: 560 Patak Rd, Karon, Mueang Phuket District, Phuket 83100